Influence

Member Centre

Influence SAP

SAUG members have access to a number of opportunities and initiatives to influence SAP including enhancing or improving current products and shaping future products and SAP product development.

Influence SAP Initiatives:

SAP Customer Connection Program & Continuous Influencing

  • Both programs give customers the opportunity to request incremental and targeted enhancements and improvements to existing SAP products and solutions
  • Customer Connection is for on-premise solutions in mainstream maintenance – the program offers targeted projects for specific areas where improvement requests can be submitted
  • Continuous Influencing is for newer (mainly Cloud based) solutions and allows for continuous collection and delivery of requests
  • SAUG regularly notifies members and specific SIGs about upcoming projects and the outcomes of significant solution, LoB or Industry projects
  • SAP Customer Influence Website

Customer Engagement Initiative (CEI)

  • This global initiative runs three times per year and allows SAUG members to influence and shape future SAP solutions and products
  • Numerous projects covering many SAP solutions, industries and functional areas are covered
  • Benefit by collaborating with your global peers and SAP developers and also having a look at upcoming solutions
  • There are no obligations or costs for participants
  • CEI Information Website - how to register and more details

SAUG Special Interest Groups (SIGs)

  • Many SIGs have senior SAP liaison people who are happy to discuss any matters and take on board feedback
  • SIGs can submit joint requests for the Customer Connection and Continuous Influencing programs.
  • As these programs give priority to popular requests, it increases the chances of requests being accepted by SAP
  • List of SAUG SIGS

SAUG Executive Council (SEC)

  • This is an invitation only group of the most senior executives who own the SAP relationship in an organisation
  • The SEC holds regular events which feature discussions with and direct access to senior SAP executives
  • Make sure your CIO or senior IT manager is on the SEC – check with SAUG to find out
  • For more information about the SAUG SEC click here

 

Being a SAUG Member offers many opportunities to provide feedback to SAP about future direction of products and strategy. There are a number of other programs and activities, coordinated by either SAUG or SAP that allow SAP customers to have their say. Watch the video below to hear Jason Hincks, SAUG CEO, provide a great summary of these opportunities to influence.