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SAUG QLD Connect

Date(s):
22nd Jul 2026
Time:
10:00AM - 1:30PM AEST
Venue:
SAP Brisbane Office
140 Creek St BRISBANE QLD 4000
Description:

SAUG is pleased to invite all members to join us for QLD Connect in Brisbane this July!

This is your opportunity to connect with industry leaders and peers while exploring key insights and innovations. Join us for a morning of learning from independent customer experiences, the latest developments and new solutions from SAP experts, discussions, networking and more.

Agenda

10:00-10:05am

Welcome

George Papadopoulos, Chief Executive Officer, SAP Australian User Group

10:05-10:15am

Welcome & SAP Update

Dan Desnica, Executive General Manager – Queensland, SAP

10:15-10:35am

Transforming Cloud adoption into business value

Turn your SAP cloud investments into lasting value. In this session you will discover how SAP’s new Success Plans enable a clear, tiered engagement model designed to accelerate adoption, drive continuous innovation, and deliver measurable business outcomes. You will also hear about a more collaborative support model designed to help customers continuously optimise and realise value from their SAP cloud solutions.


Martin Zustak, Head of Customer Success & Adoption Services, ANZ, SAP

10:40-11:00am

Opening the black box: real-time build visibility at Brisbane City Council with SAP Cloud ALM

Traditional ERP build phases are a black box — weekly status meetings, competing spreadsheets, and issues surfacing at SIT entry when it's too late to act. Brisbane City Council changed that by making Cloud ALM the operational system, not a reporting tool. Developers and test analysts updated status as they worked, creating a single source of truth shared across Customer and System Integrator. Andrew from BCC will discuss the shift from retrospective status reporting to decisions driven by current data. He will also show how they created near real-time dashboards, WRICEF-based integration risk tracking, defect aging reports, and end-to-end traceability from business process to test result.

Andrew Greinke. Program Test Manager, Brisbane City Council

11:00- 11:20am

Building an AI ready data foundation

Better data means better AI. Better AI means better data. This session will look at how data quality, management and governance builds a better foundation to unlock the value of AI in your organisation and drives your enterprise transformation

James O'Donnell, Head of GTM for ANZ & SEA, Syniti

11:20 – 11:40am Morning Tea Break
11:40-12:00pm

Thought Leader Keynote: From Pain Points to Opportunity Points - Process Design Beyond Simplification

As entire industries have made great progress in streamlining and digitalising their business processes, an organisation’s ability to compete on processing time or cost to serve is diminishing. Process efficiency remains relevant but is becoming an expected hygiene factor. This motivational keynote will present how opportunity points in business processes, and not just pain points, can be systematically identified in SAP-supported business processes. These surface revenue design options, customer experiences and trust-building touchpoints unlock new value propositions for process designer. We will also share the patterns of such process design opportunities, their application in international SAP case studies and the emerging tool support.

Dr Michael Rosemann, Director Centre for Future Enterprise & Professor for Information Systems, Queensland University of Technology

12:05-12:25pm

Establishing a sustainable, high-functioning HRIS capability at CS Energy

To comply with audit and segregation of duties recommendations, CS Energy was tasked with establishing a new HRIS function in 2024. This session will explore how this was done including:

  • Quantifying and scoping the responsibilities of the new HRIS function, including identifying which business processes, system(s) were in scope, engaging stakeholders/customers, and understanding the skill set and resourcing requirements.
  • Designing and establishing the Service Management Process framework utilised by the new HRIS team, to ensure it complies with regulatory and industry standard
  • Assessing current skill levels and experience, interests and potential of existing resources and creating development plans to ensure skill sets matches the capabilities required from the HRIS team.
  • Building the required support structure to plug any “gaps” in skills, and experience

Jude Falco, HRIS & People Analytics Manager, CS Energy

12:30 – 12:50pm

Monstrous Experiments with AI in ABAP#3

You have heard many times that AI is just about to invoke a revolution the likes of which the world has never seen. But let us just say that does not happen. Can you use still use such tools to improve your existing custom ABAP code base? Make the changes that no-one ever has the time to do, like adding automated unit tests, refactoring the code, making such code S/4HANA ready or cloud ready? For the last two years Paul has been talking about the theory and his experiments in this area. This year, these experiments have turned into reality – with amazing results….

Paul Hardy, Senior ABAP/Integration Specialist & SAP Mentor, Heidelberg Materials Australia

12:55 – 1:15pm

SAP Business Data Cloud & Datasphere - your Business Data Fabric for the Autonomous Enterprise.

This session will show the new features and capabilities that are being released with SAP Business Data Cloud and Datasphere. Whether it be Intelligent Apps, BW Modernisation or Data Products with Databricks, you will learn how to create a Business Data Fabric for unparalleled new data and business insights. We will also look at how these capabilities support your journey to the Autonomous enterprise

Martin Redhead, Data & AI Solutions Architect, SAP

1:15-1:25pm

General Discussions, Q&A

1:25- 1:30pm Close

A sincere SAUG thank you to our event sponsors:

Pricing information;

SAUG Customer and Customer Plus Members

First 6 x registrations are complimentary

then $450 + GST per registration thereafter

SAUG Partner Plus Members

First 6 x registrations are complimentary

then $450 + GST per registration thereafter

SAUG Partner Members

First 2 x registrations are complimentary

then $450 + GST per registration thereafter

SAUG Associate Plus and Associate Members 1 x complimentary registration
SAP Employees $450 + GST per registration

REGISTRATIONS FOR THIS EVENT HAVE NOW CLOSED

BECOME A SPONSOR: the User Group always welcomes support from our partners to make this event a success - if you're keen to connect your brand with the SAP community please contact our Head of Business Development; Vivien Dirksen

For all other enquiries; contact the SAUG events team

Ref: CONF-P0000027-4