
Member Centre
Influence SAP
SAUG members have access to a number of opportunities and initiatives to influence SAP including enhancing or improving current products and shaping future products and SAP product development.
Influence SAP Initiatives:
SAP Customer Connection Program & Continuous Influencing
- Both programs give customers the opportunity to request incremental and targeted enhancements and improvements to existing SAP products and solutions
- Customer Connection is for on-premise solutions in mainstream maintenance – the program offers targeted projects for specific areas where improvement requests can be submitted
- Continuous Influencing is for newer (mainly Cloud based) solutions and allows for continuous collection and delivery of requests
- SAUG regularly notifies members and specific SIGs about upcoming projects and the outcomes of significant solution, LoB or Industry projects
- SAP Customer Influence Website
Customer Engagement Initiative (CEI)
- This global initiative runs three times per year and allows SAUG members to influence and shape future SAP solutions and products
- Numerous projects covering many SAP solutions, industries and functional areas are covered
- Benefit by collaborating with your global peers and SAP developers and also having a look at upcoming solutions
- There are no obligations or costs for participants
- CEI Information Website - how to register and more details
SAUG Special Interest Groups (SIGs)
- Many SIGs have senior SAP liaison people who are happy to discuss any matters and take on board feedback
- SIGs can submit joint requests for the Customer Connection and Continuous Influencing programs.
- As these programs give priority to popular requests, it increases the chances of requests being accepted by SAP
- List of SAUG SIGS
SAUG Executive Council (SEC)
- This is an invitation only group of the most senior executives who own the SAP relationship in an organisation
- The SEC holds regular events which feature discussions with and direct access to senior SAP executives
- Make sure your CIO or senior IT manager is on the SEC – check with SAUG to find out
- For more information about the SAUG SEC click here
Being a SAUG Member offers many opportunities to provide feedback to SAP about future direction of products and strategy. There are a number of other programs and activities, coordinated by either SAUG or SAP that allow SAP customers to have their say.