In my experience driving the adoption of process automation for digital transformation across hundreds of customers around Asia, most business leaders and experts understand the benefits of process automation but all repetitively ask one question: “How do we identify use cases for process automation?”. Identification of the use case scenario is important for multiple reasons.
Mass tree planting schemes have gained popularity in recent times. But because much of this enthusiasm is misdirected, the schemes often fail and some actually do more harm than good.
The future of business is paperless, and it is coming faster than anyone imagined, with the rate of automation having increased fivefold during the pandemic lockdowns.