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Next-Generation Support from SAP Leverages ML to Improve Customer Experience

10 April 2019

WALLDORF, Germany — April 11, 2019 — SAP SE NYSE: SAP today announced enhancements to its Next-Generation Support concept. These include developments to AI-driven features such as incident solution matching and real-time support resources like the Schedule an Expert and Expert Chat services. Through the integration of machine learning and artificial intelligence AI, these intelligent tools are helping to automate the customer support experience and deliver targeted results in a shorter amount of time. Read the Full Press Relase...

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Join SAP Webinar Featuring Sydney Water SAP Enable Now Learning Strategy

10 April 2019

Customers can tell their own SAP success stories better than anyone – here is one huge achievement by SAUG Member, Sydney Water. Hear all about it in this upcoming webinar...

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Robert Enslin Quits as Executive Board Member after 27 years with SAP

9 April 2019

SAP has announced that Executive Board Member and President of the Cloud Business Group Robert Enslin has elected to resign from the company to pursue an external opportunity. 

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SAP Needs your Feedback... Here's your chance!

21 March 2019

Where will your SAP journey take you? Tell us how SAP can continue evolving ERP to meet your business needs in our 10-min. survey – and get exclusive access to the results!  

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Is your organisation Represented on the SAUG Executive Council?

5 March 2019

If your organisation is an Ordinary Member of SAUG and you do not currently have a C-Level representative on the SAUG Executive Council, then read on...

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