• Brand New Customer Experience Stream at SAUG Summit 2019

    11 Jul 19

    Harvard Business Review has defined the experience economy as the situation where "a company intentionally uses services as the stage, and goods as props, to engage individual customers in a way that creates a memorable event". Consumers are no longer satisfied with an impersonal transaction; they seek and often expect brands they use to listen and deliver an entire experience - not just the goods and services. So how on earth does a brand deliver?

  • SAP Helps Organisation's adapt to new technologies 

    8 Jul 19

    With technology changing the way we work at such a lightning pace, the ability to adapt to change, has become a major determining factor of success.   Gartner has recently reported that the average organization has undergone ...

  • SAUG Launches DATA Special Interest Group

    4 Jun 19

    We are thrilled to announce the launch of a NEW DATA Special Interest Group in Melbourne. Read more for details....

  • How to become a speaker - SAUG National Summit

    3 Jun 19

    Have you thought about being a speaker at the SAUG National Summit 2019 but not sure how? This document will explain how easy it is to become a speaker and enjoy the benefits: Speaker Guidelines - SAUG National Summit

  • SAUG Webinar_ Understanding the future path for SAP ERP HCM customers is now ready to watch on Vimeo.

    30 May 19

    We were thrilled to have close to 150 people on our webinar yesterday: Understanding the future path for SAP ERP HCM customers. It was a pleasure to have SAP Mentor Danielle Larocca providing insights to...

  • Successful Enterprise Architecture SIG Meeting today

    23 May 19

    The very popular SAUG Enterprise Architecture SIG met today in Sydney. This is an enthusiastic group that get together on a regular basis to discuss key areas of mutual interest. Today the agenda featured...

  • Registrations for SAUG Brisbane Conference Close TOMORROW!

    9 May 19

    Registrations for SAUG Brisbane Conference close Friday 5PM... that's tomorrow! Join us for one of our fastest growing events - the SAUG Brisbane Conference on Wednesday 15 May 2019. With dedicated Digital Transformation, Line of Business and Optimisation streams and some of the best customer speakers Queensland has to offer, this is a must-not-miss event. Open to SAUG Members ONLY. Complimentary for SAUG Members*.

  • SAP Announces 10 new Qualtrics Offerings

    8 May 19

    Just three months after completing its acquisition of Qualtrics, SAP has announced the roll out 10 new offerings that combine experience data (X-data) with operational data (O-data) to measure and improve the four core experiences of business — customer, employee, product and brand. Read the full PR here.

  • SAP Announces the launch of Digital Access Adoption Program (DAAP) at SAPPHIRENOW

    7 May 19

    Robin Manherz, SAP SVP and Head of Global Portfolio Planning & Commercialization has stated in a recent press release about the program... "With DAAP we want to fully support our customers to achieve transparency of their current document use by taking advantage of a very attractive financial incentive and license conversion for their applicable past investments. We also want our customers to pick the best and lowest-cost licensing option (including the option of keeping their status quo and doing nothing). Read the full press release.

  • SAUG Brisbane Registrations close THIS Friday!

    6 May 19

    If you haven't already, make sure you register for the SAUG Brisbane Conference on 15 May 2019. This is one of our fastest growing events. We have a fabulous line up of speakers.. click for more details..

  • Next-Generation Support from SAP Leverages ML to Improve Customer Experience

    15 Apr 19

    WALLDORF, Germany — April 11, 2019 SAP SE (NYSE: SAP) today announced enhancements to its Next-Generation Support concept. These include developments to AI-driven features such as incident solution matching and real-time support resources like the Schedule an Expert and Expert Chat services. Through the integration of machine learning and artificial intelligence (AI), these intelligent tools are helping to automate the customer support experience and deliver targeted results in a shorter amount of time.

    Read the Full Press Relase...


  • Join SAP Webinar Featuring Sydney Water SAP Enable Now Learning Strategy

    10 Apr 19

    Customers can tell their own SAP success stories better than anyone – here is one huge achievement by SAUG Member, Sydney Water. Hear all about it in this upcoming webinar...

  • Robert Enslin Quits as Executive Board Member after 27 years with SAP

    9 Apr 19

    SAP has announced that Executive Board Member and President of the Cloud Business Group Robert Enslin has elected to resign from the company to pursue an external opportunity. 

  • SAP Needs your Feedback... Here's your chance!

    21 Mar 19

    Where will your SAP journey take you? Tell us how SAP can continue evolving ERP to meet your business needs in our 10-min. survey – and get exclusive access to the results!  

  • Is your organisation Represented on the SAUG Executive Council?

    5 Mar 19

    If your organisation is an Ordinary Member of SAUG and you do not currently have a C-Level representative on the SAUG Executive Council, then read on...

  • SAP Announces Executive Board Change

    25 Feb 19

    SAP have announced that Bernd Leukert, member of the Executive Board of SAP SE, mutually agreed with the Supervisory Board of SAP SE that he will depart the company, effective immediately.

  • SAVE Over $2000 with our 5for3 Group Deal for SAUG Summit!

    13 Feb 19

    We are thrilled to make available a '5 For 3 Super Group Deal' for the SAUG Summit 2019! The SAUG National Summit will take place on August 26 & 27 and is going to be our biggest and best Summit yet. For this incredible offer, simply order order 5 two-day delegates passes in one transaction and only pay for three! You can provide us with your delegate names and details later. This offer is only valid until March 31st, so make sure you don't miss it! Conditions Apply...

  • A Quick Recap of GDPR... what do you need to know?

    24 Jan 19

    With Google being the first tech company to be hit with a GDPR fine (the equivalent of $80m AUD), you may be trying to recall what GDPR is and what the implications may be for your business. We can help you with that...Read more here

  • New SAP S/4HANA-Based Subledger Solution for Financial Products

    14 Jan 19

    SAP announced its new SAP S/4HANA for financial products subledger. SAP has leveraged more than 45 years of experience in finance to develop a solution that accommodates the increasingly complex regulatory and reporting environment facing banks, insurance and fintech companies.

  • Financial Transformation Workshop SAVE THE DATE

    20 Dec 18

    Back by popular demand, our next Financial Transformation Workshop series will be held in February 2019; in no less than 5 cities. Click for Locations and Dates...